Terms of service

This document sets out the main rules for using www.browlab.fr, operated by GROUPE SCHAZ, a French simplified joint-stock company (SAS) registered with the Auch Trade and Companies Register under number 949 869 846, with its registered office at 89 route du Serrot, 32810 Leboulin, France.

1. Access to and use of the website

The Browlab website lets you browse information and order beauty and digital products, subject to availability. You agree to use the site lawfully and not to interfere with its operation, security or access by other users.

2. Product information and presentation

Browlab takes care in presenting its products. Essential characteristics, availability, prices and any special conditions are shown on product pages or during checkout. Photographs are for illustration and do not alter the product characteristics expressly stated in the contract. If you have questions, contact Browlab before ordering.

3. Orders and terms and conditions of sale

Placing an order and the applicable rules on payment, delivery, withdrawal, refunds and statutory guarantees are governed by our terms and conditions of sale and the information given to customers before purchase confirmation. These terms of use do not replace the terms of sale or limit any statutory consumer rights.

4. Customer accounts and security

If you choose to create a customer account, you are responsible for providing accurate information and keeping your login credentials confidential. If you have trouble accessing your account or suspect unauthorised use, you can contact customer service.

5. Intellectual property

Texts, creative work, images and other website content are protected under applicable intellectual property law, subject to third-party trademark and creator rights. Unauthorised reuse may give rise to liability under applicable law.

6. Third-party links and services

The website may link to or integrate third-party services, including payment methods and delivery solutions. Their own terms may apply when those services are used, without affecting Browlab's obligations to its customers.

7. Operation and availability

Browlab may carry out maintenance or updates needed for the operation and security of the website. Temporary website downtime does not remove rights already acquired by customers in connection with an order or any applicable statutory guarantees.

8. Personal data and cookies

Personal data processing and the use of cookies are described in our privacy policy and cookie policy.

9. Contact and applicable law

For any questions about the website, contact Browlab at hello@browlab.fr or via our Contact page. These provisions are governed by French law without depriving consumers resident in other countries of mandatory protections available to them under applicable law.